Use Cases

Three use cases.
One vertical AI engine.

We start with the use cases that have the most repeatable ROI for CX and Back-Office Operations. Each is productized, priced per outcome, built and embedded by our engineers. Same Decision Gate underneath. Same Reasoning Ledger. Same customer-owned stack at the end.

CFO · Head of CX
Margin Leakage
Stop the Return Leak.
Hold the Refund Line.
Recover the Margin.
Two to five percent of refunds, discounts, and write-offs ship off-policy. We block the off-policy decision before it commits, cite the policy node it would have violated, and offer the goodwill credit the policy allows.
Recovery anchor
$40–120K per workflow, per quarter Read the use case →
CMO · CRO
Customer Winback
Catch the Churn Signal.
Win Back the Customer.
Hold the LTV.
AI retention agents over-offer 30 to 40 percent of the time. We score the churn signal, match the offer size to lifetime value, enforce stacking rules, and trace every win-back to a cited policy.
Recovery anchor
$54–72K per quarter, 90% over-offer reduction Read the use case →
General Counsel · CCO
Audit-Ready
Cite the Rule.
Trace the Action.
Pass the Audit.
Most enterprises spend 90 days compiling records when a regulator asks why. We ship the answer in 48 hours. Every AI decision cited at the moment it ships, traced in the Reasoning Ledger, exportable as one audit pack.
Time anchor
90 days → 48 hours · 80–95% cost reduction Read the use case →
The engine underneath

Same engine. Three modes.
One Co-Build per use case.

The use cases differ in what they optimise for. The engine does not. Whether the verdict is BLOCK, OFFER, or CITE, the four primitives underneath are the same.

Primitive 01
Decision Gate
The runtime that intercepts every AI and human decision before it ships.
Primitive 02
Context Graph
Your SOPs and policies encoded as logic nodes the Gate checks against.
Primitive 03
Reasoning Ledger
Immutable trace of every decision, every gate, every citation.
Primitive 04
Operator Console
The human-in-the-loop view. Same UI across all three use cases.

Read the architectural thesis on why vertical AI →

If your use case isn't here

The engine still applies.
Bring the use case. We Co-Build.

These three have the most repeatable ROI. They are not the only ones we have shipped. Refund Defense. SLA Enforcement. Customer 360 Intelligence. Hybrid Workforce is also live. If your CX or Back-Office workflow has a defensible decision in it, the engine fits.

◆ Pick a use case. Run the audit.

Start with one.
$500. 48 hours. Money back.

Run a $500 audit on the use case that hurts most right now. You walk away with the dollars at stake, the policy nodes in violation, and a recovery plan. Money back if exposure is under $25K.

Start your audit · $500 Talk to a Co-Build engineer →